FAQ and Warranty

When we promise a high standard,

it goes beyond a simple statement.

With our certified supplier warranties, you’re guaranteed to get the best quality install that will hold it’s integrity. We’re also here to answer any questions you may have – of which some common ones can be found below.

Paint Protection Warranty

We’ve got 3 certified suppliers for our premium paint protection offerings – and there’s warranty on all of them.

3M/Suntek Surface Protection Film

3M/suntek warranty covers any defects in materials and manufacturing including yellowing, bubbling, or cracking for either 5 or 10 years, depending on the exact film you purchase.

This warranty does not apply to damage to the product caused by erroneous application, accidental or negligent misuse, exposure to corrosive or abrasive materials, or by direct impact from road debris.

XPEL

XPEL provides warranty on any defects in materials and workmanship for 10 years from the date of purchase. This covers yellowing, staining, cracking, blistering and delaminating, and excludes normal wear and tear.

This warranty does not apply to damage to the product caused by erroneous application, accidental or negligent misuse, exposure to corrosive or abrasive materials, or by direct impact from road debris.

Window Tint Warranty

SunTek/Solar Guard

3M/Suntek Surface Protection Film

SunTek/Solar Guard provides warranty on their products for fading, peeling, cracking, adhesive failure, demetallization and delamination for as long as the customer owns the vehicle.

Vinyl Wrap Warranty

Our wraps are meant to look good, and stay looking good. That’s why, in conjunction with our suppliers, we can guarantee long-lasting quality.

3m & Avery wrap films

All Avery products are covered for any obvious damages, visual defects and adhesive defects. This ensures that the installation will be seamless and long-lasting.
Colours: 7 years expected outdoor performance, 3 years vertical and 1 year horizontal warranty period

Patterns/textures: 5 years expected outdoor performance, 3 years vertical and 1 year horizontal warranty period.

3M and Avery were formulated to withstand temperatures between -60c and +100c.

Hexis

Hexis provides warranty for any manufacturing or packaging defects, are guaranteed to be compliant to the Hexis data sheet and application guides and provide coverage for any adhesive defects.  

Frequently Asked Questions

You’ve got questions – and we’ve got answers! Here are some common questions we get, and our response.

What kind of vehicles can get a wrap?

Any kind! Whether you’re looking for a car, truck, boat or helicopter, we can wrap any type of vehicle with our custom, high quality wraps.

Will my wrap fade and wear out over time?

Our wraps are purchased through trusted suppliers and installed by certified technicians. This means that your wrap is not only of the highest quality, but also covered under warranty for things such as fading, dents, peeling, and more.

Does paint protection really work?

Yes – paint protection will keep your paint or wrap in pristine condition. No more having to worry about going “off the beaten track” – your vehicle will be well protected.

How is paint protection applied over contours?

Our technicians can use primer on curves and contours of your vehicle to ensure the film adheres to every groove.

How do I clean my car after a wrap or paint protection are installed?

Gentle cleaning products are recommended for your wrap or paint protection. Ask your technician for certified products that we offer through our suppliers.

How do I get fingerprints off of my car once I’ve touched it?

Fingerprints can show up, especially on matte cars. To remove them, use a clean microfibre towel and undiluted rubbing alcohol – then wipe dry.

Can my wrapped or paint-protected vehicle sit out in the sun?

The best place to keep your vehicle is in a garage or shaded area. As with anything, the elements can damage the install. A great option is to use a cloth cover if you don’t have access to either of these.

How long after getting a wrap or paint protection do I have to wait until I can wash my car?

We recommend an average of 72 hours – however when you come in and we perform the work, we’ll let you know exactly how long you’ll have to wait.

Can I get a wrap and a tint during the same appointment?

Yes, we can certainly provide more than one service for your vehicle at a time. When you come in for your consultation, we’ll let you know what to expect in terms of timing for the time your vehicle will be in the shop.

What type of vinyl do you use?

We use only the best – 3m, Avery Dennison and Hexis, which are 2 of the most reputable suppliers in the industry, backed by product guarantees.

How long will it take to have my install done?

Depending on the type and level of the install you have performed (ie. paint protection as a basic, standard or premium package), the timing will differ. However, our goal is always to keep your vehicle for as little time as possible, while ensuring a quality install.

What if I want to remove my wrap?

Wraps can safely be removed up to 4 years after install, on average. If you’d like your wrap removed, we can safely and effectively do so.

Can I use wax on my paint-protected vehicle?

Yes, you certainly can. However, be careful not to use too much, and to not use an applicator that is abrasive or rough. Using a wax with lesser chemicals is also preferred. Choosing the right finish wax is important. Do not use glossy wax on matt or satin finish wrap.

Are all installs done with pre-fabricated cut-outs, or are they customized?

We specialize in custom wraps and paint protection – so no need to worry whether or not your vehicle fits into a standardized cut. We’ll work to get you the perfect fit.

How do I prevent my paint-protection from yellowing?

Although our film has built-in UV inhibitors and extra coating, it’s best to keep your vehicle out of direct sunlight if possible. This will avoid excessive elemental damage and prolong the longevity of your install. Other options would be adding some Ceramic coating, PPF sealant or wax.

If I just repainted my car, can I get paint protection installed?

Your car painter (body shop) is the person who can provide the right information about time period need for the paint to fully cure before PPF can be installed. You can also come in and see us – we’ll determine the safest way to install our paint protection without damaging your fresh paint job and ensure optimal results.